Frequently Asked Questions.
What kind of file should I send you?
Illustrator layered files in the highest resolution possible. Of course we'll take whatever you have, we just prefer the Adobe Family.
What if I don't have a logo but reeeeally want stuff with my name on it?
Good thing we have designers on hand. We'll put you in touch with them and turn around something awesome.
What colors of ink do you have?
To view our ink swatches, click here. (Make sure your pop-up blocker isn't pop-up-blocking that link). Note: We can order any color if you don't see yours on the chart. Screen calibrations may vary from computer to computer so if you require an exact match, please provide the pantone number.
I want American Apparel unisex fine jersey short sleeve V-neck in cranberry. Do you stock that?
No. But we'll order it for you; just give us a few days to get it in the shop. We can order virtually any brand, style, and color for your garment. If you're brand agnostic and just want the cheapest of the cheap, we got your back. Unless otherwise requested, your basic-T order will be Gildan, Hanes, Jerzees, or Fruit of the Loom.
What forms of payment do you accept?
Visa, Mastercard, Amex, Discover, eCheck, personal checks (add time to clear), money orders, gold and/or diamonds. We'll send you an invoice via PayPal. And no, you don't need a PayPal account to do business with us; they allow single transactions without logging in.
How fast will my order ship?
Super fast. We pride ourselves on it. We'll give you an estimate the day you submit your order. If you have an upcoming event and time is of the essence, we can make arrangements. We're work-a-holics but enjoy the planner in you so try to call in advance. If you're in the city, you can stop by our secret office to pick up the goods.
How much is shipping?
Depends on how much you order and the weight. We never mark up shipping like some of those shady eBay sellers. Items go out USPS Priority unless otherwise requested.
Have any other questions?
Ask. We're friendly.